Privacy Policy

1. Introduction

SampleSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information you provide directly to us, including:

• —Account information (name, email address, password)
• —Profile information (role, company, professional details)
• —Content you upload (sample catalog images, descriptions)
• —Communications you send through the platform

3. How We Use Your Information

We use the information we collect to:

• —Provide, maintain, and improve our services
• —Process transactions and send related information
• —Send you technical notices, updates, and support messages
• —Respond to your comments, questions, and requests
• —Monitor and analyze trends, usage, and activities

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our platform, subject to confidentiality agreements. For example, we share information with Stripe ONLY to manage billing and subscriptions.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at support@samplesync.app.